At the end of 2016, the Consumer Financial Protection Bureau (CFPB) released its complaint report for November. The complex report reveals the most debt collection complaints, what industry is most affected, what states are most problematic, and...

Debt collectors get a bad reputation for being aggressive and deceitful to individuals who owe a past due bill. What consumers may not know, however, is that there is regulation meant to protect against this behavior. Not only is the debtor...

Consumers are notably concerned about the effects of collections on their credit rating. The FCRA protects consumers from inaccurate reports on their credit and also provides a way to dispute false information. When a consumer is educated on debt...

When attempting to collect on past-due invoices, accounts receivables and collections departments have to weigh the options of fighting the good fight or writing off the account. Collections may be worth it if the some or all of the debt can be...

No one likes receiving a call from a bill collector. Even if you recognize that the caller is only doing their job, a debtor will still tense up and get annoyed. Part of the reason for the stressful reaction are the horror stories of threats and...

At BYL Collections, we've written plenty of articles about the federal and state regulations behind customer collections. We've written how to attract renters, how to stay in compliance, how to make sure your customers pay on time and the many,...

When BYL Collections was started, our focus was on industries that we understood. We knew that the more we understood the business demands and complexities of our clients, the better our chances at account recovery and consistent results. Our...

In order to continue growing your business, whether that's investing, moving to a larger office or hiring employees, your accounts receivables must function effectively. Your A/R team is most effective when invoicing regularly, collecting payments...

Earlier in the summer, the Internal Revenue Service issued a warning for U.S. taxpayers of a surge of fake IRS agents attempting to scam many out of their hard-earned money. The callers would leave urgent requests for callback in order to settle an...

Sales and marketing can be easily identified as the top priority in growing a business. You built your business around a product or service in order to attract your target market, gain new customers and continue to develop your company. In fact,...