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MyBalanceOnline.com Relaunches as Promptd™ Payment Portal

BYL Services offers a secure customer payment portal for our consumer-facing clients called MyBalanceOnline.com. Clients such as healthcare, property management, utilities, and more have adopted this option for accounts receivable collections and...

Requirements for Reporting Delinquent Accounts to Credit Bureaus

One of the questions most asked of BYL Collections during onboarding of new accounts is regarding credit bureau reporting. Obviously, our credit and collections clients understand how credit bureau reporting may actually prompt a call or payment...

B2B Collections: Best Practices

Business-to-business (B2B) relationships and collections are more complex than business-to-consumer (B2C) relationships and collections. In a B2C environment, there could be thousands of consumers working with or purchasing from the business....

How to Collect Receivables During the Holidays

The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills...

How to Collect From Slow-Paying Customers

There could be any number of legitimate reasons your customers aren't paying their bills on time. They may not have received the bill. They could be dealing with an overwhelming amount of debt and shame. Or they may be in the habit of paying after...

4 Reasons to Stay on top of Accounts Receivable

When starting and growing a business, it's easy to get caught up in activities such as research, development, sales, customer service, and more. Cash management may be overlooked unless you start to feel it where it hurts. A steady and dependable...

Health Insurance or Not: How to Collect Patient Payments

A 2017 TransUnion Healthcare analysis revealed that 68% of patients with $500 or less in medical bills did not pay the full balance in 2016. This trend is expected to rise to 95% by the year 2020. As a healthcare provider, patient care and...

Zombie Debt

Zombies may have a frightening connotation but for many American consumers, zombie debt is downright terrifying. Haunting individuals who are doing their best to pay their bills on time and rebuild their credit score, zombie debt eats at the brains...

When To Invest in Property Management Software

Property managers and landlords are continually barraged with things to do. From filling properties with quality tenants, to managing those tenants and properties, to collecting from late-paying tenants, there has to be a way to manage ALL THE...

Collect more with consumer-friendly payment options

Collecting payments on time from your customers is definitely good for business. While this statement seems obvious, there are far too many businesses that don't make the process easy or consumer-friendly. With e-commerce, you may find customers...