Welcome to the BYL Collections blog


 

How to Collect Receivables During the Holidays

The holidays are quickly approaching and that means consumers will be inundated with sales and gift idea must haves for their families. For debt collectors, this time of year can be especially challenging when attempting to recover past due bills...

Zombie Debt

Zombies may have a frightening connotation but for many American consumers, zombie debt is downright terrifying. Haunting individuals who are doing their best to pay their bills on time and rebuild their credit score, zombie debt eats at the brains...

Collect more with consumer-friendly payment options

Collecting payments on time from your customers is definitely good for business. While this statement seems obvious, there are far too many businesses that don't make the process easy or consumer-friendly. With e-commerce, you may find customers...

Requirements for Reporting Delinquent Accounts to Credit Bureaus

One of the questions most asked of BYL Collections during onboarding of new accounts is regarding credit bureau reporting. Obviously, our credit and collections clients understand how credit bureau reporting may actually prompt a call or payment...

Customer Service is Important to Debt Collections

The typical American consumer may not associate the terms "customer service" and "debt collection". In actuality, the better a debt collection agency is at customer service, the more successful they will be. With a change in mindset, and a lot of...

5 Ways to Safeguard your Customer’s Personal Information

The recent Equifax data breach of 143 million customers has left Americans concerned about hackers, identity theft, and data security. As a consumer reporting agency, BYL Collections understands the necessity of secure data transactions and...

How to Get a Debt Collector Off Your Back

 

Receiving a debt collector phone call during dinner can make you lose your appetite. Knowing you're behind on bills is frustrating enough not to be reminded about it daily with phone calls or other reminders. The angst and stress caused by late...

Permissible Purpose to Obtain a Credit Report Under the FCRA

 

A recent court case between a landlord and tenant prompts an interesting discussion. In the lawsuit, the tenant admitted to defaulting on the lease. The debt was then sent to a debt collections company to recover the account. The debt collections...

DRTV: Infomercials need Collections too

Turn on the TV in the middle of the night or any time on certain channels and you'll see an infomercial touting everything from the latest fitness craze to the best gadgets for your kitchen. Known in the industry as Direct Response TV (a form of...

Understanding Millennials and Debt

Creditors and businesses marketing to millennials need to understand that their relationship with cash, credit and debt is drastically different than boomers or generation X. The millennial generation went to high school or otherwise entered the...