Deceptive or misleading collections tactics are strictly forbidden by the Fair Debt Practices Collections Act (FDCPA). The terms "deceptive or misleading", however, can be challenged if not defined. Some consumers have sued collectors for...

With credit card debt in America inching closer to $1 trillion, more consumers than ever are facing low or falling credit scores. For some, tax season means the possibility of a tax refund. While it's tempting for consumers to consider all the ways...

Typically the phrase "debt collector" causes a terrifying shudder among most consumers. We know that debt collectors, in general, get a bad reputation for being rude, abusive or even heartless when attempting to collect. Ouch. As a debt collections...

Property managers and landlords would probably admit that the worst part of the job is collecting past due rent. Some property managers give up too soon believing that it's hopeless to try to collect. In fact, there are many options to pursue,...

When property managers implement a streamlined rent collection process and expectations are outlined in the lease agreement, rent payments are typically made on time. Those payments that are delayed or remain unpaid can be especially trying to a...

The Fair Debt Collections Practices Act (FDCPA) was created as a way to protect consumers from fraudulent collections practices. These protections include when and how a debt collector can contact a consumer and the options available to the...

The National Apartment Association’s annual Student Housing Conference was this week in Chicago. BYL Collections was on-site as an exhibitor, along with our sister company, VeriFirst Background Screening. The conference features the inside scoop on...

More Americans are burdened with student debt and medical debt than ever before. These debts appear to be "necessary" debts in that many consumers don't feel they could have been avoided. They didn't have much choice but to pursue healthcare...

In a recent report by the Consumer Financial Protection Bureau (CFPB), it was reported that a majority of consumers contacted by debt collectors were for medical bills. Another recent CFPB report highlighted a complaint where a debt collection...

With more Americans living paycheck to paycheck, Professor Lisa Servon decided to understand why people are reducing their reliance on traditional banks. Her new book, The Unbanking of America, shares how every day individuals, from business owners...