Creditors and businesses marketing to millennials need to understand that their relationship with cash, credit and debt is drastically different than boomers or generation X. The millennial generation went to high school or otherwise entered the...

One of the questions asked most often by our clients is, "What debt collection tactics do you use?" This is a very good question and typically reveals that the client has some idea about consumer rights and protections. Many of the posts on this...

Consumers who are cutting their cable or late on their bill can still be held responsible for debt to their cable company if the set-up box isn't returned. Individuals who have rented medical equipment are also liable if they are late returning or...

Deceptive or misleading collections tactics are strictly forbidden by the Fair Debt Practices Collections Act (FDCPA). The terms "deceptive or misleading", however, can be challenged if not defined. Some consumers have sued collectors for...

Typically the phrase "debt collector" causes a terrifying shudder among most consumers. We know that debt collectors, in general, get a bad reputation for being rude, abusive or even heartless when attempting to collect. Ouch. As a debt collections...

More Americans are burdened with student debt and medical debt than ever before. These debts appear to be "necessary" debts in that many consumers don't feel they could have been avoided. They didn't have much choice but to pursue healthcare...

Debt collectors get a bad reputation for being aggressive and deceitful to individuals who owe a past due bill. What consumers may not know, however, is that there is regulation meant to protect against this behavior. Not only is the debtor...

Consumers are notably concerned about the effects of collections on their credit rating. The FCRA protects consumers from inaccurate reports on their credit and also provides a way to dispute false information. When a consumer is educated on debt...

When attempting to collect on past-due invoices, accounts receivables and collections departments have to weigh the options of fighting the good fight or writing off the account. Collections may be worth it if the some or all of the debt can be...

No one likes receiving a call from a bill collector. Even if you recognize that the caller is only doing their job, a debtor will still tense up and get annoyed. Part of the reason for the stressful reaction are the horror stories of threats and...