Welcome to the BYL Collections blog


 

Customer Service is Important to Debt Collections

The typical American consumer may not associate the terms "customer service" and "debt collection". In actuality, the better a debt collection agency is at customer service, the more successful they will be. With a change in mindset, and a lot of...

5 Ways to Safeguard your Customer’s Personal Information

The recent Equifax data breach of 143 million customers has left Americans concerned about hackers, identity theft, and data security. As a consumer reporting agency, BYL Collections understands the necessity of secure data transactions and...

How Rental Applications Affect Debt Collections

As a landlord or property manager, you qualify applicants to place good tenants who will pay rent on time. Sometimes, tenants fall on hard times or otherwise skip out on their obligations. When it's time to send a tenant account to debt...

Paying Debts During a Time of Disaster

Our hearts go out to the families and those affected by the storms and floods in Texas and Louisiana. Entire neighborhoods are submerged, belongings and pets left behind, and many homeowners hoping they have documents to rebuild their lives after...

What Options do Campus Landlords have if a Student is a No Show?

Renting properties to students is definitely not the same as conventional leasing. The tenants are different, including a student's minimal prior renting experience, student-friendly housing requirements, length of leases, and rent collection....

5 Things Landlords Need to Know

Considering turning your home into a rental property? Thinking about investing in or converting your property into student or on-campus housing? Successful landlords understand that they are running a business, learn to manage what they can, and...

How to Get a Debt Collector Off Your Back

 

Receiving a debt collector phone call during dinner can make you lose your appetite. Knowing you're behind on bills is frustrating enough not to be reminded about it daily with phone calls or other reminders. The angst and stress caused by late...

Permissible Purpose to Obtain a Credit Report Under the FCRA

 

A recent court case between a landlord and tenant prompts an interesting discussion. In the lawsuit, the tenant admitted to defaulting on the lease. The debt was then sent to a debt collections company to recover the account. The debt collections...

As Move in Date Approaches, Student Housing in the News

The end of July means that the fall move-in dates are fast approaching for property managers of student or on campus housing. If you're considering renting to students or simply curious of the vast differences in renting to conventional tenants...

Debt Collections with a Human Touch

Call nearly any customer service number and there will be an option to resolve everything through an automated system. Amazon has created a grocery store concept where a consumer can complete their entire transaction without any contact from...